Apple's standard terms apply
DYALD is licensed to you under Apple's standard Licensed Application End User License Agreement, which you can read at https://www.apple.com/legal/internet-services/itunes/dev/stdeula/. That agreement covers your licence to use the app and Apple's role in subscriptions. The sections below add rules that are specific to DYALD. If they conflict with Apple's agreement, Apple's agreement wins.
Who can use DYALD
You must be at least 13 years old. The app asks for your date of birth during setup and stops if you are under 13.
Your account and your data
Your account, profile and logs are stored on your iPhone and synced to your DYALD account on our server, so they come back when you sign in again. Your body scans and the food photos you scan never leave your iPhone. Your progress photos are stored privately in your DYALD account, are shared with your coach only if you choose, and are deleted when you delete them or delete your account. The app's files on your iPhone are not included in iCloud or computer backups. You are responsible for keeping your iPhone and your sign-in details secure. You can delete your account at any time in Settings, under Account. The Privacy Policy explains exactly what is stored, what leaves your iPhone, and who can see it.
Not medical advice
DYALD gives general wellness and nutrition information for education. It is not medical advice, diagnosis or treatment. Calorie and protein targets and the weekly suggestions are calculated from the numbers you enter and are estimates. AI food estimates are approximate and can be wrong. Talk to a qualified professional before you change your diet, supplements or exercise, especially if you have a health condition, and stop exercising if you feel unwell.
Food data and AI
Nutrition numbers looked up by barcode, and packaged foods found by search, come from Open Food Facts, a database that the public contributes to. It can be incomplete or wrong, so check anything that matters to you. Dishes and restaurant items found by search come from USDA FoodData Central, a public-domain database from the U.S. Department of Agriculture that is built into the app. Its figures are averages as USDA measured them, and restaurants change their recipes, so treat them as estimates. Plate scanning and the chat use an AI model that runs on your iPhone. Its answers can be inaccurate.
DYALD Pro
DYALD Pro is an auto-renewing monthly subscription sold through the App Store.
- The price and the length of any free trial are shown on the purchase screen, and Apple asks you to confirm them before you are charged.
- Payment is charged to your Apple ID when you confirm the purchase, or when a free trial ends.
- The subscription renews automatically each month unless you cancel at least 24 hours before the end of the current period. Your Apple ID is charged for the next month within the 24 hours before the period ends.
- You can manage or cancel your subscription at any time in the iOS Settings app, under your name and then Subscriptions. If you are subscribed, Settings also has a Manage Subscription row.
- Refunds are handled by Apple, not by the app.
- The purchase screen lists what Pro includes. Restore Purchases, on the purchase screen and in Settings, reapplies a subscription you already bought with the same Apple ID.
Using the app fairly
Use DYALD only for lawful, personal purposes. Do not try to break, overload or reverse engineer the app beyond what the law allows, and do not use it to harm other people.
Messages, coaches and community rules
Coaches on DYALD are independent professionals. DYALD reviews each coach application, but it does not employ coaches and does not promise that any coach's advice suits you.
Where the app lets you interact with others (coaching messages, voice broadcasts and notes, exercise videos, live rooms and the details a coach or client puts on their profile), you must not post or send anything that is harassing, abusive, hateful, sexually explicit, threatening, misleading or unlawful, or that is spam or an attempt to scam. There is no place for this content on DYALD.
You can report a broadcast post or a person in a live room from the app, and you can report anything else, or a person, by writing to [email protected]. You can end a coaching link at any time from your profile, which stops that coach from seeing your logs. We review reports, and we may remove content, end a coaching link, or suspend or remove an account that breaks these rules.
No warranty and limits on liability
To the extent the law allows, DYALD is provided as it is, without promises that it will always work or be error free. To the extent the law allows, the publisher is not liable for indirect or consequential losses, or for any loss that comes from relying on estimates, targets or suggestions the app shows. Nothing in these terms limits any right you have by law that cannot be limited.
Changes and ending these terms
We may update these terms. The current version is always in the app, in Settings, under Support & Legal (also in the app menu), and continuing to use the app after a change means you accept the change. You can stop using DYALD at any time by deleting the app. We may stop offering the app or a feature, and we will not be able to restore data that only lived on your iPhone.
Governing law and contact
These terms are governed by the law named in the details at the top of this document. Questions about them can go to the contact email in the same details.